Contact Us

Contact Groserio

We love hearing from our customers! Whether you have a question about your order, a product, or just want to share feedback, our team is here to help.

How to Reach Us

Email: support@groserio.com
Phone / WhatsApp: +43 660 123 4567
Business Address: Auhofstraße 166, Wien, 1130, Austria

Support Hours

Our customer support team is available Monday to Friday, 10:00 a.m. – 4:00 p.m.

We aim to respond to all inquiries within 24 hours during business days.

For Order Assistance

  • Order Questions: Track your order, check delivery slots, or modify your address.

  • Cancellations: Orders can only be cancelled before they are shipped. Contact us via phone or email immediately.

  • Product Issues: If you receive a damaged, expired, or incorrect product, please contact us right away. Groserio will assist with replacements according to our Refund & Replacement Policy.

Feedback

We value your suggestions and comments. Feel free to share your thoughts — it helps us improve our services and bring better groceries to your doorstep.

Quick Contact Form

Optional: If you use Shopify’s contact form, include a form here for visitors to submit inquiries directly.

Groserio – Quality groceries at affordable prices, delivered to all corners of Vienna.